It seems like yesterday that you could use a landline telephone, dial a number and a real LIVE person would answer the other line. Unfortunately, today when you hear the phone ring on the other side is a human voice recording offering you an endless amount of options to “get you to the right person” but you never really speak to a person. I have called my cell phone company and become so frustrated with the IVR (interactive voice response) that I have hung up and called right back and pressed every button on the dial-pad to prayerfully reach a person. When I finally hear, please hold for the next available representative, I do my happy dance.
However, the dance is short-lived because I have to HOLD! My first thought is, where did they get this music from? My second thought is, why are they asking me to purchase the newest accessory and I haven’t even spoken to a representative yet. My third question is, why does the recorded message say, “We know waiting is difficult, your time is valuable, BUT PLEASE CONTINUE TO HOLD!?!?!?!?!?!?!?!?!
Holding is torture…it is a constant reminder that you cannot complete this task nor focus on anything else until you are finished. It is a thorn in the flesh, because I attempt to complete other tasks on my to-do list for the day while I’m holding. But today I learned a very valuable lesson. I can do many things while I place my home phone on speaker and keep my right ear honed in on the holding music; I can cook dinner, help with homework, call on my cell phone if I need to speak to someone else, have a conversation with my husband all while on hold, but you say well what’s the lesson….
I am not paying attention to anything! I’m on HOLD, meaning my attention is divided and those around me only have the shell of me, not all of me. The hold causes me to be absent in my present life. I function normally but we all know there is a slight dysfunction once we hear,”thank you for calling….how may I help you.” My spectacular ability to multitask crashes instantly and the only thing that matters is the voice on the other end. How often are we only living a shell of our existence waiting for the voice on the other end to answer? Today, take your life off hold, hang up, and LIVE!
Happy New Life
Psalm 90:12 Teach us to realize the brevity of life, so that we may grow in wisdom.